At TurionIT, we are committed to ensuring customer satisfaction with our web design services. This Refund Policy outlines our guidelines regarding refunds and revisions for the services we provide.

Refund Eligibility:

  1. Non-Refundable Services: Please note that our web design services are non-refundable. Once a purchase is made and the service is initiated, refunds will not be provided.

Revision Policy:

  1. Requesting Revisions: While our services are non-refundable, we understand that revisions may be necessary to ensure your satisfaction. You are entitled to request revisions to the design or functionality of your website within a reasonable scope.

  2. Revision Limit: We offer a specified number of revision rounds as part of our service package. Additional revisions beyond the included rounds may be subject to additional fees, which will be communicated to you prior to implementation.

How to Request Revisions:

  1. Contact Us: To request revisions, please contact our customer support team at [email protected]. Please provide detailed instructions regarding the changes you require, along with any relevant materials or references.

  2. Revision Process: Once we receive your revision request, our team will review it and work diligently to implement the requested changes in a timely manner. We strive to ensure that your website meets your expectations and requirements.

Exceptions:

  1. Quality Assurance: If you believe that the delivered service does not meet the quality standards agreed upon, please contact us immediately. We will assess the situation and take appropriate measures to address any discrepancies.

  2. Technical Issues: In the event of technical issues or errors that significantly impact the functionality of your website, we will investigate and resolve the issue promptly at no additional cost to you.

Contact Us:

If you have any questions or concerns regarding our Refund Policy or Revision Policy, please don’t hesitate to contact us at [email protected]. We are here to assist you and ensure that your experience with TurionIT exceeds your expectations.

By engaging with our web design services, you acknowledge and agree to abide by the terms outlined in this Refund Policy.

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